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Press Ganey Flunks Own Rating Scale

So I happened to be looking through my blog stats to see which posts are most interesting to you all lately. One of the stats on the blog is search terms that cause people to end up on my blog. Some...

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You Can Tie, You Can Lose, But You Can Never Win

The article below was forwarded to me by a reader. It was originally published on the Student Doctor Network by an anonymous poster who goes by the handle “BirdStrike” and was made free to republish....

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Undertreatment

I was surprised by the tenacity of a mother whose 12-year-old child had twisted her ankle while running in gym class. The exam showed minor pain and no soft tissue swelling. Perhaps a little point...

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Pressure to Admit

We were away for the weekend, but in a restaurant, I caught glimpses of this segment on 60 Minutes called “The Cost of Admission.” Couldn’t hear the conversations in the restaurant, but luckily CBS...

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Press Ganey Mantra: Suck It Up

“It’s a case of good intentions gone badly awry – and it’s only getting worse.” Prophetic words in a Forbes Magazine article by Kai Falkenberg titled “Why Rating Your Doctor Is Bad For Your Health.”...

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Unnecessary Care?

It isn’t much of a case, but it created questions in my mind. A mom brings her 8 year old daughter to the hospital for a nonproductive cough. No fever. No runny nose. Just a cough. The patient had...

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Press Ganey’s Invalid Statistics

Remember that whole line about how Press Ganey won’t create reports or analyze statistics based on fewer than 7 surveys? Yeah. That’s not true. This report which was sent to me by a reader shows that...

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Anatomy of a Tragedy and Healthgrades.com

Saul Elbein deserves a shout out for the article he wrote in the Texas Observer titled Anatomy of a Tragedy. If you haven’t read the article, you need to go get a cup of coffee, sit down and take it...

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The Effectiveness of Advertising

A cute little 6 year old boy was brought from home. He had autism and didn’t communicate much. His mother stated that he would occasionally just stop eating and drinking. Then he would get dehydrated....

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BMI Measurements Inaccurate But Still A Government Gold Standard

Everyone needs to read this NY Times article and then think about how inane the concept has become. The Body Mass Index or “BMI” is used as a measure of a person’s body weight. If your BMI is between...

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